Insights
Notes from the field on Access applications, getting them to users, and modernizing legacy systems.
The fix was ready on Friday. Why did it take another week to reach users?
It's 3:40 on a Friday afternoon. The shipping report that operations runs first thing Monday has been totaling the wrong column since the last release. You've found the cause, written the fix and tested it. Ten minutes, start to finish. The new front-end ACCDE is sitting in your build folder.
It isn't on anyone's PC. The next change window is a week from Tuesday. Until then, the team will work from a report everyone knows is wrong, and someone in operations will spend Monday morning checking the totals with a calculator.
If you maintain an Access application with a front end on every desk, you've lived this Friday. The work is done; its value just hasn't shipped. That week is lost, and nobody wasted it.